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Customer Service Specialist (Post Exchange) Salary
in British Columbia, Canada

$33,361 (CAD)

Average Salary

$16/hr

Average Hourly

$3,089

Average Bonus

Salary Recap

The average pay for a Customer Service Specialist (Post Exchange) is $33,361 a year and $16 an hour in British Columbia, Canada. The average salary range for a Customer Service Specialist (Post Exchange) is between $26,311 and $40,557. On average, a High School Degree is the highest level of education for a Customer Service Specialist (Post Exchange). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in British Columbia, Canada.

Average Salary Chart

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Job Summary

Description:
  • Assists customers to select and purchase specified merchandise.
  • Arranges for gift wrapping, monogramming, printing, and fabrication of such items as desk nameplates and rubber stamps, and repair or replacement of defective items covered by warranty in post exchange.
  • Takes orders for such items as decorated cakes, cut flowers, personalized greeting cards and stationery, and merchandise rentals and repairs.
  • Prepares special order worksheet.
  • Keeps record of services in progress.
  • Notifies customer when service is completed and accepts payment.
  • Keeps records of items in layaway, receives and posts customer payments, and prepares and forwards delinquent notices layaway clerk.
  • Issues temporary identification cards from information on military records.
  • Approves customer's checks and provides check cashing service according to exchange policy.
  • Answers customer's telephone, mail, and in-person inquiries and directs customers to appropriate sales area information clerk.
  • Resolves customer complaints and requests for refunds, exchanges, and adjustments.
  • Provides customers with catalogs and information concerning prices, shipping time, and costs.
  • May act as wedding consultant.

Salary Potential

Estimated salary in 2023:
$38,674
5 Year Change:
16 %

Education

Skills

Customer Service Specialist (Post Exchange) Job Listings for British Columbia, Canada

Customer Service Specialist
Oct 26
Vancouver, BC, Canada
The Acquisition Group
Customer Service Specialist will generate sales through leads which we will provide. There are opportunities to take on more responsibility and quickly grow into leadership positions. Along the way ...
Customer Service Representative
Dec 1
Vancouver, BC, Canada
Busy Bee Gold
Busy Bee Gold is Vancouver's highest-rated garment care specialists. We pride ourselves on being ... We are looking for Customer Service Representatives who are enthusiastic, passionate, and highly ...
Customer service at $25/hour? That's a career! Loyalty specialist, inbound calls
Oct 18
Nanaimo, British Columbia, Canada
Nordia Inc.
Description Loyalty specialist, inbound calls In most places, customer service is just an entry-level job. At Nordia, it's the beginning of a career. When we hire you, we want you to stay. We want ...
Customer Service / Sales Associate
Nov 13
New Westminster, BC, Canada
Alliance Concepts
... of customer service, and the goal of management. Purpose of Position: The main focus of this ... You will work closely with other Event Marketing Specialists, and corporate marketing and sales ...
Customer Service Representative - Immediate Interview
Nov 27
Richmond, BC, Canada
The AI Group of Burnaby
The Benefit Consultant Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls ...
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