(800) 627 3697 info.eri@erieri.com
Are you working in compensation or HR? See our salary, cost-of-living, and executive pay applications in action. Try our free salary assessor demo.

Customer Service Manager Salary
in New York-Manhattan, New York

$111,616 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for a Customer Service Manager is $111,616 a year and $54 an hour in New York-Manhattan, New York, United States. The average salary range for a Customer Service Manager is between $78,690 and $138,417. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered.
  • Manages workers who investigate complaints, such as those concerning rates or service.
  • Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly.
  • Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments.
Customer Service Manager Job Prevalence in New York-Manhattan, New York, United States

Job family: Administrative Services Managers

Job family population: 270,100

Estimated population of Customer Service Manager jobs: 9,602

Rate of error: 0.6%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Customer Service Manager Job Listings for New York-Manhattan, New York

Competitive Customer Service Assistant Manager
Jun 18
Brooklyn Heights, NY, USA
Marketing & Promotional Team
Customer Service Assistant Manager We are looking for a full time employee who will provide customer service and customer support to our organization and our energy efficient clients. This position ...
Junior: Customer Service | Training for Management
Jun 14
New York, NY, USA
Our customer service agents are our customer's first line of contact and a critical role within our business as we aim to deliver the best level of service in our industry. Responsibilities * Manage ...
Jun 7
Manhattan, NY, USA
H Executives
Client relationship management RECOMMENDED QUALITIES/ SKILLS * A positive, professional attitude * Confident communication skills (written and verbal) * Sales, Customer Service, Retail or Hospitality ...
Jun 7
Manhattan, NY, USA
H Executives
CUSTOMER SERVICE IMMEDIATE HIRE (No Experience Needed)​ Graduates Welcome Location: New York We ... We specialize in brand management and sales across New York for the fastest growing consumer ...
Manager, Customer Service Representatives
Jun 14
Long Island City, NY, USA
M&M Environmental / MMPC
Manage a team of 10 customer service representatives * Inspire, motivate and challenge the team * Think creatively and help improve customer service representatives' sales * Collaborate with managers ...
Are you an HR Professional?
Try our salary assessor and find out how much you should be paying
Explore our most popular jobs
View our most popular salary searches and other resources