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Customer Service Manager Salary
in Kansas City, Missouri

$91,855 (USD)

Average Salary

$44/hr

Average Hourly

$6,237

Average Bonus

Last updated: July 16, 2019

Salary Recap

The average pay for a Customer Service Manager is $91,855 a year and $44 an hour in Kansas City, Missouri, United States. The average salary range for a Customer Service Manager is between $64,758 and $113,911. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Kansas City, Missouri.

Average Salary Chart

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Job Summary

Description:
  • Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered.
  • Manages workers who investigate complaints, such as those concerning rates or service.
  • Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly.
  • Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments.
Customer Service Manager Job Prevalence in Kansas City, Missouri, United States

Job family: Administrative Services Managers

Job family population: 270,100

Estimated population of Customer Service Manager jobs: 9,602

Rate of error: 0.6%

Salary Potential

Estimated salary in 2024:
$106,486
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About Kansas City, Missouri

Kansas City Cost of Living Score:

Description: Kansas City is the largest city in the U.S. state of Missouri. According to the U.S. Census Bureau, the city had an estimated population of 491,918 in 2018, making it the 38th most-populous city in the United States. It is the central city of the Kansas City metropolitan area, which straddles the Kansas–Missouri state line. Kansas City was founded in the 1830s as a Missouri River port at its confluence with the Kansas River coming in from the west. On June 1, 1850 the town of Kansas was incorporated; shortly after came the establishment of the Kansas Territory. Confusion between the two ensued and the name Kansas...

Customer Service Manager Job Listings for Kansas City, Missouri

Weekly Pay! Customer Service Representative (RETAIL)
Jul 16
Kansas City, MO, USA
Vymark Inc
Ability to manage self and time * Strong organizational skills * Strong conflict resolution skills when assisting difficult customers * Excellent communication skills * 1+ year in Customer Service ...
*No Experience Required -- Customer Service Representative*
Jul 8
Kansas City, MO, USA
The Ridgecrest Group
*No Experience Required -- Customer Service Representative* - Entry Level Only - Customer Service ... customers through our account management strategies. The Ridgecrest Group is a start-up ...
Customer Service Representative/ Event Promotions (Entry Level)
Jul 1
Kansas City, MO, USA
KC STANDARD
If you are looking to step directly into a management position, this is NOT the position for you. ... Required Customer Service Experience * Must Have Own Reliable Transportation * Ability To Learn and ...
General Labor Experience | Customer Service Representative Needed!
Jul 2
Kansas City, MO, USA
The Ridgecrest Group
Related keywords: - marketing, entry level, business development, advertising, entertainment, sports, general business, sales, promotions, retail, customer service, opportunity for management, retail ...
Service Manager
Jul 5
Kansas City, KS, USA
Kraft Tank Corp
... Shop Service Manager Key roles of the position include: · Supervision of 5-10 technicians per ... on customer needs and availability · Quote jobs based on standard jobs and custom work · ...

Salary Recap

The average pay for a Customer Service Manager is $91,855 a year and $44 an hour in Kansas City, Missouri, United States. The average salary range for a Customer Service Manager is between $64,758 and $113,911. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Kansas City, Missouri.

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Salaries By Location

Customer Service Manager

Salaries By Location

Customer Service Manager
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Customer Service Manager Job Listings for Kansas City, Missouri

Weekly Pay! Customer Service Representative (RETAIL)
Jul 16
Kansas City, MO, USA
Vymark Inc
Ability to manage self and time * Strong organizational skills * Strong conflict resolution skills when assisting difficult customers * Excellent communication skills * 1+ year in Customer Service ...
*No Experience Required -- Customer Service Representative*
Jul 8
Kansas City, MO, USA
The Ridgecrest Group
*No Experience Required -- Customer Service Representative* - Entry Level Only - Customer Service ... customers through our account management strategies. The Ridgecrest Group is a start-up ...
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View our most popular salary searches and other resources