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Customer Service Manager Salary
in Manchester, United Kingdom

£46,316 (GBP)

Average Salary

£22/hr

Average Hourly

£3,145

Average Bonus

Last updated: July 23, 2019

Salary Recap

The average pay for a Customer Service Manager is £46,316 a year and £22 an hour in Manchester, United Kingdom. The average salary range for a Customer Service Manager is between £32,653 and £57,437. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Manchester, United Kingdom.

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Job Summary

Description:
  • Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered.
  • Manages workers who investigate complaints, such as those concerning rates or service.
  • Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly.
  • Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments.

Salary Potential

Estimated salary in 2024:
£53,693
5 Year Change:
16 %

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Education

Skills

About Manchester, United Kingdom

Manchester Cost of Living Score:

Description: Manchester () is a major city and metropolitan borough in Greater Manchester, England. Manchester is the second largest city in the United Kingdom after London in terms of metro-area and wider urban conurbation population. It is fringed by the Cheshire Plain to the south, the Pennines to the north and east, and an arc of towns with which it forms a continuous conurbation. The local authority is Manchester City Council. Manchester is a major international centre of tourism, commerce and industry and is frequently referred to as the United Kingdom's second city.The recorded history of Manchester began with the civilian...

Customer Service Manager Job Listings for Manchester, United Kingdom

Contact Centre Agent
Jun 13
Halliwell Jones Warrington
... every customer need is different. So we provide a service that is genuinely tailored to the ... Your role Reporting to the Group Aftersales Retention Manager, you will, on a daily basis deal with ...
Full Time Customer Service Representative
Jun 14
Leeds, United Kingdom
first direct
Amazing customer service comes from our people, but they're not just any people, they are people people. People people are friendly people, they're passionate, dedicated, and ready to go above and ...
Platform Engineer
Jun 10
Leeds, United Kingdom
Buildit at Wipro Digital
We don't have any other agenda except delivering success for our customers. We love demanding ... Cloud infrastructure/services (AWS, Azure, Google Cloud Platform) * Infrastructure-as-code (Ansible ...

Salary Recap

The average pay for a Customer Service Manager is £46,316 a year and £22 an hour in Manchester, United Kingdom. The average salary range for a Customer Service Manager is between £32,653 and £57,437. On average, a Bachelor's Degree is the highest level of education for a Customer Service Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Manchester, United Kingdom.

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Salaries By Location

Customer Service Manager

Salaries By Location

Customer Service Manager
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Customer Service Manager Job Listings for Manchester, United Kingdom

Contact Centre Agent
Jun 13
Halliwell Jones Warrington
... every customer need is different. So we provide a service that is genuinely tailored to the ... Your role Reporting to the Group Aftersales Retention Manager, you will, on a daily basis deal with ...
Full Time Customer Service Representative
Jun 14
Leeds, United Kingdom
first direct
Amazing customer service comes from our people, but they're not just any people, they are people people. People people are friendly people, they're passionate, dedicated, and ready to go above and ...
Explore our most popular jobs
View our most popular salary searches and other resources