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Customer Service Director Salary
in New York-Manhattan, New York

$161,784 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for a Customer Service Director is $161,784 a year and $78 an hour in New York-Manhattan, New York, United States. The average salary range for a Customer Service Director is between $111,918 and $201,453. On average, a Bachelor's Degree is the highest level of education for a Customer Service Director. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers.
  • Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered.
  • Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer.
Customer Service Director Job Prevalence in New York-Manhattan, New York, United States

Job family: Administrative Services Managers

Job family population: 270,100

Estimated population of Customer Service Director jobs: 4,149

Rate of error: 0.6%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Customer Service Director Job Listings for New York-Manhattan, New York

Entry Level Direct CSR
Jun 17
Williamsburg, NY, USA
Direct Customer Service Representative Entry Level Customer Service - Management Training Program Because of our Client's growing needs and appetite for expansion, we are looking to fill an Entry ...
Rookie Customer Service Representative Needed FT/ Part -Time
Jun 19
Jamaica, NY, USA
Customer Service Representative! *FAST Growth Opportunity* If you are a people person working in ... By recognizing that high levels of success are a direct result of great people, this firm has ...
Customer Service
Jun 19
Throgs Neck, NY, USA
... director of sales, director of sales promos, director of sales promotions, distribution sales ... sales and marketing admin,customer service, retail, timeshare, sales associate, B2B, B2C ...
Jump Start Your Career! Entry Level Customer Service!
Jun 19
New York, NY, USA
School Haus
... director of sales, director of sales promos, director of sales promotions, distribution sales ... Sales, Customer Service, Manager, Management, Manage, Marketing, Management, Administrative ...
Entry Level Direct CSR
Jun 18
Piscataway Township, NJ, USA
Marketing Team Expansion
... director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e ...
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