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Customer Service Director Salary
in St. Louis, Missouri

$137,623 (USD)

Average Salary

$66/hr

Average Hourly

$12,303

Average Bonus

Last updated: December 13, 2019

The average pay for a Customer Service Director is $137,623 a year and $66 an hour in St. Louis, Missouri, United States. The average salary range for a Customer Service Director is between $95,204 and $171,368. On average, a Bachelor's Degree is the highest level of education for a Customer Service Director. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in St. Louis, Missouri.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers.
  • Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered.
  • Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer.
Customer Service Director Job Prevalence in St. Louis, Missouri, United States

Job family: Administrative Services Managers

Job family population: 283,570

Estimated population of Customer Service Director jobs: 4,356

Rate of error: 0.5%

Estimated salary in 2024:
$159,543
5 Year Change:
16 %
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About St. Louis, Missouri

St. Louis Cost of Living Score:

Customer Service Director Job Listings for St. Louis, Missouri

Customer Service Representative - HIRING FOR DECEMBER/HOLIDAYS
Dec 10
Maplewood, MO, USA
GSM
Through our innovative approach to direct marketing, we are able to offer our clients 100% return ... for customer service. We prove our results to our clients through the continual growth of our ...
Customer Service Representative
Dec 9
Alton, IL, USA
Opusing
Required Skills: • Strong customer-obsessed service and purpose-driven sales skills. • Strong ... with direct or suggestive sellingSpecific Skills& Knowledge:Required: • Proficient typing and ...
Customer Service/call center(bilingual)(504)
Dec 12
Alton, IL, USA
Della Infotech Inc.
Required Skills: · Strong customer-obsessed service and purpose-driven sales skills. · Strong ... with direct or suggestive selling Specific Skills Knowledge: Required: · Proficient typing and ...
Customer Service Representative
Dec 3
Maryland Heights, MO, USA
St Louis Staffing
Cross train with all members of Customer Service, further enhancing knowledge of all positions ... direct hire positions. We match great talent with outstanding jobs. We're working hard to keep you ...
Part Time Customer Service Representative
Nov 7
St Louis, MO, USA
Above All Personnel
... direct hire service. Above All Personnel specializes in accounting, administrative, customer ... service, IT, clerical, shipping/receiving, medical billing/records, receptionists and general ...

The average pay for a Customer Service Director is $137,623 a year and $66 an hour in St. Louis, Missouri, United States. The average salary range for a Customer Service Director is between $95,204 and $171,368. On average, a Bachelor's Degree is the highest level of education for a Customer Service Director. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in St. Louis, Missouri.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Salaries By Location

Customer Service Director
Customer Service Director
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Similar Job Titles

Customer Service Director
Customer Service Director
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Customer Service Representative - HIRING FOR DECEMBER/HOLIDAYS
Dec 10
Maplewood, MO, USA
GSM
Through our innovative approach to direct marketing, we are able to offer our clients 100% return ... for customer service. We prove our results to our clients through the continual growth of our ...
Customer Service Representative
Dec 9
Alton, IL, USA
Opusing
Required Skills: • Strong customer-obsessed service and purpose-driven sales skills. • Strong ... with direct or suggestive sellingSpecific Skills& Knowledge:Required: • Proficient typing and ...
Explore our most popular jobs
View our most popular salary searches and other resources