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Customer Service Director Salary
in Delaware, United States

$141,138 (USD)

Average Salary

$68/hr

Average Hourly

$12,618

Average Bonus

Salary Recap

The average pay for a Customer Service Director is $141,138 a year and $68 an hour in Delaware, United States. The average salary range for a Customer Service Director is between $97,636 and $175,745. On average, a Bachelor's Degree is the highest level of education for a Customer Service Director. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Delaware, United States.

Average Salary Chart

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Job Summary

Description:
  • Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers.
  • Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered.
  • Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer.

Salary Potential

Estimated salary in 2023:
$163,618
5 Year Change:
16 %

Education

Skills

Customer Service Director Job Listings for Delaware, United States

Director of Client Services
Nov 7
New Castle, DE, USA
HBCS
... customer service and accounts receivables management services in partnership with hospitals ... The Director will own, cultivate and enhance the client relationship by maintaining a strong ...
Customer Service Representative
Sep 10
Wilmington, DE, USA
Contemporary Staffing Solutions
Responsibilities of the Customer Service Representative: * Receive inbound calls from customers ... direct hire solutions. We began as a staffing agency and evolved to a national provider of ...
Customer Service Representative/Sales - Farm Equipment
Oct 26
Clayton, DE, USA
Atlantic Tractor
Market parts and service sales such as extended warranties, maintenance plans, machine inspections ... Complete call logs daily to ensure customers' needs are met as directed by company policies and ...
Expat Customer Service & Claim Specialist
Oct 13
Wilmington, United States
MetLife
The Expat Customer Service & Claim Specialist will be the face of MetLife to our customers. They ... You will be directed to complete an on-line profile. Upon completion, you will receive an automated ...
Customer Service Representative
Sep 28
Wilmington, DE, USA
American Cybersystems
Temp to Perm Details: · Provides quality customer service and support to customers on a daily ... direct supervision, performs less complex operational tasks in a product or functional area ...
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