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Customer Service Clerk (Post Exchange) Salary
in New York-Manhattan, New York

$34,912 (USD)

Average Salary

$17/hr

Average Hourly

$3,233

Average Bonus

Salary Recap

The average pay for a Customer Service Clerk (Post Exchange) is $34,912 a year and $17 an hour in New York-Manhattan, New York, United States. The average salary range for a Customer Service Clerk (Post Exchange) is between $31,199 and $42,442. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

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Job Summary

Description:
  • Assists customers to select and purchase specified merchandise.
  • Arranges for gift wrapping, monogramming, printing, and fabrication of such items as desk nameplates and rubber stamps, and repair or replacement of defective items covered by warranty in post exchange.
  • Takes orders for such items as decorated cakes, cut flowers, personalized greeting cards and stationery, and merchandise rentals and repairs.
  • Prepares special order worksheet.
  • Keeps record of services in progress.
  • Notifies customer when service is completed and accepts payment.
  • Keeps records of items in layaway, receives and posts customer payments, and prepares and forwards delinquent notices layaway clerk.
  • Issues temporary identification cards from information on military records.
  • Approves customer's checks and provides check cashing service according to exchange policy.
  • Answers customer's telephone, mail, and in-person inquiries and directs customers to appropriate sales area information clerk.
  • Resolves customer complaints and requests for refunds, exchanges, and adjustments.
  • Provides customers with catalogs and information concerning prices, shipping time, and costs.
  • May act as wedding consultant.
Customer Service Clerk (Post Exchange) Job Prevalence in New York-Manhattan, New York, United States

Job family: Retail Salespersons

Job family population: 4,442,090

Estimated population of Customer Service Clerk (Post Exchange) jobs: 316,277

Rate of error: 0.4%

Salary Potential

Estimated salary in 2024:
$40,472
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Customer Service Clerk (Post Exchange) Job Listings for New York-Manhattan, New York

Customer Service Shipping and Receiving - Clerk
May 17
Avenel, NJ, USA
Customized Distribution
Currently CDS is looking for a qualified Dock Office Clerk for our Avenel, NJ location. This is a ... CSR on schedule and order changes throughout the day. • Maintain an organized work area. • ...
Are You a People Person? Customer Service Associates Wanted!
Jun 24
NoHo, NY, USA
School Haus
... clerk, regional sales manager, sales & marketing, sales & marketing admin, sales & marketing ... Sales, Customer Service, Manager, Management, Manage, Marketing, Management, Administrative ...
Full Time Customer Service Representative Start ASAP!!
Jun 24
Long Island City, NY, USA
Integrated Marketing
Customer Service Representatives assist with placing customer orders, refunds, or exchanges. * Customer Service Representatives take payment information and other pertinent information such as ...
Customer Service Representative/Inventory Control Clerk 3PL Warehouse
May 27
Edison, NJ, USA
GPA Logistics
Job Description - CSR/Inventory Control Full Time Permanent Office position. Must have experience in 3PL warehousing, logistics, fulfillment, entering receiving tallies, allocating orders, printing ...
Customer Service | Restaurant / Bartending Experience Wanted!
Jun 17
Chinatown, NY, USA
Live.ly
Customer Service | Restaurant / Bartending Experience Wanted! People with an interest in sales ... clerk, regional sales manager, sales & marketing, sales & marketing admin, sales & marketing ...
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