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Customer Retention Specialist Salary
in Alabama, United States

$38,927 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: March 24, 2019

Salary Recap

The average pay for a Customer Retention Specialist is $38,927 a year and $19 an hour in Alabama, United States. The average salary range for a Customer Retention Specialist is between $29,265 and $46,927. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Alabama, United States.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Advocates for the organization’s mission by sharing knowledge and showing enthusiasm about service, technology, and pricing.
  • Works to reduce customer and/or employee attrition by resolving issues while increasing satisfaction, minimizing loss to company, and maximizing customer and employee retention.
  • Helps in satisfying the needs of existing customers that are at risk of cancelling services.
  • Proposes solutions to extend customer and employee lifecycle, and creates ways to increase customer loyalty.
Customer Retention Specialist Job Prevalence in Alabama, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Retention Specialist jobs: 29,200

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


Skills data not available for this job

Customer Retention Specialist Job Listings for Alabama, United States

Customer Relationship Specialist
Mar 20
Mobile, AL, USA
Orkin Pest Control
Our Customer Service Specialists are full-time with benefits, fully paid training, competitive ... retention, self-starter, communication, scheduler, accounts payable, accounts receivable ...
Customer Service Specialist
Mar 22
Tallassee, AL, USA
Professional HR Management Services
We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues
Customer Service Specialist
Mar 12
Citronelle, AL, USA
Best Buy
The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity ...
Customer Acquisition Specialist - Full Time
Jan 22
Calera, AL, USA
Iron City Acquisitions
The Position - Customer Acquisitions Specialist Individuals in this role will be trained to work ... Work one on one with clients, provide solutions for acquisition and retention. Candidates will need ...
Interviewing Now - Customer Service Specialist
Mar 11
Mobile, AL, USA
American Income Life
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