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Customer Relationship Management (CRM) Administrator Salary
in Cleveland, Ohio

$63,077 (USD)

Average Salary

$30/hr

Average Hourly

$2,088

Average Bonus

Last updated: July 22, 2019

Salary Recap

The average pay for a Customer Relationship Management (CRM) Administrator is $63,077 a year and $30 an hour in Cleveland, Ohio, United States. The average salary range for a Customer Relationship Management (CRM) Administrator is between $45,496 and $77,646. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Cleveland, Ohio.

Average Salary Chart

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Job Summary

Description:
  • Administers the implementation of CRM solutions in an organization, and interfaces with all departments using CRM software, playing the roles of part programmer, part manager, part educator, and part diplomat.
  • Acquires, identifies, and analyzes CRM software requirements, and ensures the requirements are met.
  • Maintains, evaluates, and configures the CRM system, and provides detailed end user documentation.
  • Interprets, edits, and modifies the software to fit the needs of the company.
  • Bridges the gap between the CRM system and the users who interact with it, utilizing an understanding of the CRM software, of other departments, and of sales, marketing, business processes, and how they relate to the CRM software.
Customer Relationship Management (CRM) Administrator Job Prevalence in Cleveland, Ohio, United States

Job family: First-Line Supervisors of Office and Administrative Support Workers

Job family population: 1,458,380

Estimated population of Customer Relationship Management (CRM) Administrator jobs: 16,013

Rate of error: 0.3%

Salary Potential

Estimated salary in 2024:
$73,124
5 Year Change:
16 %

Average Salary Chart

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Education

Education data not available for this job

Skills

About Cleveland, Ohio

Cleveland Cost of Living Score:

Description: Cleveland ( KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 383,793, making it the 52nd-largest city in the United States and the second-largest city in Ohio. Greater Cleveland is ranked as the 33rd-largest metropolitan area in the U.S., with 2,057,009 people in 2018. A Gamma + city, Cleveland anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,599,264 in 2018 and is ranked 17th in the nation.Cleveland is located on the southern shore of Lake Erie, across the U.S. maritime border with Canada. It...

Customer Relationship Management (CRM) Administrator Job Listings for Cleveland, Ohio

Administration, Customer Service, Managers - Entry Level
Jun 29
Cleveland, OH, USA
Stand Up Management
... level, customer relationship management, marketing management, hospitality, customer service ... admin support worker, human resources, full time recruiter, entry leve
6 OPENINGS- Advertising, Customer Service, PR, Management
Jul 15
Shaker Heights, OH, USA
Now Hiring
Business development manager, customer relationship manager, restaurant, retail, full time, ... sales administrator, full time marketing executive, e-business, distribution manager, customer ...
Entry Level CSR / Training / Management - Full Time
Jul 7
Brunswick, OH, USA
Private Sales Firm
Business development manager, customer relationship manager, restaurant, retail, full time, ... sales administrator, full time marketing executive, e-business, distribution manager, customer ...
Competitive Customer Service Assistant Manager
Jul 16
Cleveland, OH, USA
Now Hiring
Business development manager, customer relationship manager, restaurant, retail, full time, ... sales administrator, full time marketing executive, e-business, distribution manager, customer ...
CSR (Entry Level, Full Time, Paid Training)
Jul 16
Cleveland, OH, USA
Stand Up Management
... Admin, Training, Human Resources, Operations, Office Manager, General, Executive, Vice President ... At Stand Up Management we use our sharp outreach skills to build relationships and engagement on ...

Salary Recap

The average pay for a Customer Relationship Management (CRM) Administrator is $63,077 a year and $30 an hour in Cleveland, Ohio, United States. The average salary range for a Customer Relationship Management (CRM) Administrator is between $45,496 and $77,646. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Cleveland, Ohio.

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Free Salary Assessor Product Demo

Salaries By Location

Customer Relationship Management (CRM) Administrator

Salaries By Location

Customer Relationship Management (CRM) Administrator
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Customer Relationship Management (CRM) Administrator

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Customer Relationship Management (CRM) Administrator Job Listings for Cleveland, Ohio

Administration, Customer Service, Managers - Entry Level
Jun 29
Cleveland, OH, USA
Stand Up Management
... level, customer relationship management, marketing management, hospitality, customer service ... admin support worker, human resources, full time recruiter, entry leve
6 OPENINGS- Advertising, Customer Service, PR, Management
Jul 15
Shaker Heights, OH, USA
Now Hiring
Business development manager, customer relationship manager, restaurant, retail, full time, ... sales administrator, full time marketing executive, e-business, distribution manager, customer ...
Explore our most popular jobs
View our most popular salary searches and other resources