(800) 627 3697 info.eri@erieri.com
Are you working in compensation or HR? See our salary, cost-of-living, and executive pay applications in action. Try our free salary assessor demo.

Customer Relationship Management (CRM) Administrator Salary
in Rochester, New York

$63,580 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 24, 2019

Salary Recap

The average pay for a Customer Relationship Management (CRM) Administrator is $63,580 a year and $31 an hour in Rochester, New York, United States. The average salary range for a Customer Relationship Management (CRM) Administrator is between $45,859 and $78,265. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Rochester, New York.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Administers the implementation of CRM solutions in an organization, and interfaces with all departments using CRM software, playing the roles of part programmer, part manager, part educator, and part diplomat.
  • Acquires, identifies, and analyzes CRM software requirements, and ensures the requirements are met.
  • Maintains, evaluates, and configures the CRM system, and provides detailed end user documentation.
  • Interprets, edits, and modifies the software to fit the needs of the company.
  • Bridges the gap between the CRM system and the users who interact with it, utilizing an understanding of the CRM software, of other departments, and of sales, marketing, business processes, and how they relate to the CRM software.
Customer Relationship Management (CRM) Administrator Job Prevalence in Rochester, New York, United States

Job family: First-Line Supervisors of Office and Administrative Support Workers

Job family population: 1,458,380

Estimated population of Customer Relationship Management (CRM) Administrator jobs: 16,013

Rate of error: 0.3%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


About Rochester, New York

Rochester Cost of Living Score:

Description: Rochester () is a city on the southern shore of Lake Ontario in western New York. With a population of 208,046 residents, Rochester is the seat of Monroe County and the third most populous city in New York state, after New York City and Buffalo. The metropolitan area has a population of just over 1 million people. It is about 73 miles (117 km) east of Buffalo and 87 miles (140 km) west of Syracuse. Rochester was one of America's first boomtowns, initially due to the fertile Genesee River Valley, which gave rise to numerous flour mills, and then as a manufacturing hub. Several of the region's universities (notably...

Customer Relationship Management (CRM) Administrator Job Listings for Rochester, New York

CRM Inside Sales Representative
Jun 5
Rochester, United States
NetSource, Inc.
... CRM preferred Ability to multi-task, prioritize, and manage time effectively Proficient in Microsoft Excel, PowerPoint, and Word Effectively communicate to all levels of internal and external ...
Customer Service Assistant (CRM / CSR) - NEW YEAR OPPORTUNITY
Apr 9
Brighton, NY, USA
Adesso Executive
Customer Service Assistant (CRM / CSR) - NEW YEAR OPPORTUNITY We need a dynamic, positive Customer Service Assistant to report to the Team Leader, and work as part of a small, friendly and dynamic ...
Inside Sales Administrator
Jun 13
Rochester, NY, USA
TalentBridge is currently in search of an Inside Sales Administrator to join an awesome Rochester ... Capturing of accurate and complete information in Customer Relationship Management system (CRM). * ...
Customer Relationship Specialist - Entry Level Events
Jun 23
Gates Center, NY, USA
Summit Retail Solutions
SUMMIT RETAIL SOLUTIONS is seeking Customer Service Representatives to join their promotions team ... Event Manager when necessary · Serve as an enthusiastic member of the event staff and lead by ...
Automotive Service Manager 6078
May 30
Rochester, NY, USA
EasyCare Recruiting
... relationship between the store, yourself and the customer. * Supervise and direct employees. ... Today, APCO Holdings, Inc., is a leading marketer and administrator of automotive aftermarket ...
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

Salaries By Location

Customer Relationship Management (CRM) Administrator

Similar Job Titles

Are you an Employer?

Free Salary Assessor Product Demo
Are you an HR Professional?
Try our salary assessor and find out how much you should be paying
Explore our most popular jobs
View our most popular salary searches and other resources