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Customer Relationship Management (CRM) Administrator Salary
in Chicago, Illinois

$67,780 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 19, 2019

Salary Recap

The average pay for a Customer Relationship Management (CRM) Administrator is $67,780 a year and $33 an hour in Chicago, Illinois, United States. The average salary range for a Customer Relationship Management (CRM) Administrator is between $48,888 and $83,434. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Chicago, Illinois.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Administers the implementation of CRM solutions in an organization, and interfaces with all departments using CRM software, playing the roles of part programmer, part manager, part educator, and part diplomat.
  • Acquires, identifies, and analyzes CRM software requirements, and ensures the requirements are met.
  • Maintains, evaluates, and configures the CRM system, and provides detailed end user documentation.
  • Interprets, edits, and modifies the software to fit the needs of the company.
  • Bridges the gap between the CRM system and the users who interact with it, utilizing an understanding of the CRM software, of other departments, and of sales, marketing, business processes, and how they relate to the CRM software.
Customer Relationship Management (CRM) Administrator Job Prevalence in Chicago, Illinois, United States

Job family: First-Line Supervisors of Office and Administrative Support Workers

Job family population: 1,458,380

Estimated population of Customer Relationship Management (CRM) Administrator jobs: 16,013

Rate of error: 0.3%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


About Chicago, Illinois

Chicago Cost of Living Score:

Description: Chicago ( (listen), locally also ), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,705,994 (2018), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States. Located on the shores of freshwater Lake Michigan, Chicago was incorporated...

Customer Relationship Management (CRM) Administrator Job Listings for Chicago, Illinois

CRM Administrator
Jun 17
Chicago, IL, USA
The Customer Relationship Management (CRM) Application Administrator is responsible for maintaining, customizing, and updating the company's CRM interface so that employees can efficiently and ...
Jun 5
Chinatown, IL, USA
Prestiz LLC
*CUSTOMER SERVICE REPRESENTATIVE* CRM | CSR GRADUATES WELCOME!!! Are you looking to change career ... admin, sales & marketing administrator. sales & marketing director, sales & marketing manager ...
Client Support Representative - Entry Level CRM
Jun 17
Elgin, IL, USA
Marketing & Promotional Team
Business development manager, customer relationship manager, restaurant, retail, full time, ... sales administrator, full time marketing executive, e-business, distribution manager, customer ...
CRM : CSR : Customer Service : Customer Care
Apr 27
Chicago, IL, USA
... admin, sales & marketing administrator. sales & marketing director, sales & marketing manager ... Sales, Customer Service, Manager, Management, Manage, Marketing, Management, Administrative ...
Client Relationship Manager
Jun 19
Palatine, IL, USA
US Energy Company
... customer support & client care. What Makes Us Different? Our management team search is focused on ... admin, mortgage, social work, training, cms, attorney, research, payroll, executive assistant ...
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

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Customer Relationship Management (CRM) Administrator

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