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Customer Complaint Clerk Salary
in New York-Manhattan, New York

$40,997 (USD)

Average Salary

$20/hr

Average Hourly

$816

Average Bonus

Salary Recap

The average pay for a Customer Complaint Clerk is $40,997 a year and $20 an hour in New York-Manhattan, New York, United States. The average salary range for a Customer Complaint Clerk is between $31,199 and $49,089. On average, a High School Degree is the highest level of education for a Customer Complaint Clerk. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

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Job Summary

Description:
  • Examines and responds to customer complaints about merchandise, service, billing, or credit rating.
  • Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company personnel, such as billing, credit, sales, service, or shipping, to obtain facts regarding customer complaint.
  • Ascertains accuracy of customer complaint to determine responsibility for errors, examining pertinent information.
  • Notifies customer and designated personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, or adjustment of customer's bill.
Customer Complaint Clerk Job Prevalence in New York-Manhattan, New York, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Complaint Clerk jobs: 19,458

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$47,527
5 Year Change:
16 %

Education

Skills

About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Customer Complaint Clerk Job Listings for New York-Manhattan, New York

Accounts Receivable Clerk
Mar 1
Princeton, NJ, USA
A-1 Limousine Inc.
Alerts/Complaint Closure * Reconciling Receivables Receipts * Filing * Answer Client concerns ... To ensure customer satisfaction, A-1 Limousine has two strategically located offices. With our ...
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