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Customer Complaint Clerk Salary
in Delaware, United States

$35,555 (USD)

Average Salary

$17/hr

Average Hourly

$708

Average Bonus

Salary Recap

The average pay for a Customer Complaint Clerk is $35,555 a year and $17 an hour in Delaware, United States. The average salary range for a Customer Complaint Clerk is between $27,055 and $42,573. On average, a High School Degree is the highest level of education for a Customer Complaint Clerk. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Delaware, United States.

Average Salary Chart

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Job Summary

Description:
  • Examines and responds to customer complaints about merchandise, service, billing, or credit rating.
  • Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company personnel, such as billing, credit, sales, service, or shipping, to obtain facts regarding customer complaint.
  • Ascertains accuracy of customer complaint to determine responsibility for errors, examining pertinent information.
  • Notifies customer and designated personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, or adjustment of customer's bill.

Salary Potential

Estimated salary in 2023:
$41,218
5 Year Change:
16 %

Education

Skills

Customer Complaint Clerk Job Listings for Delaware, United States

No listings found
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