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Customer Center Representative (Specialized Calls) Salary
in New York, New York

$44,381 (USD)

Average Salary

$21/hr

Average Hourly

$843

Average Bonus

Last updated: July 17, 2019

Salary Recap

The average pay for a Customer Center Representative (Specialized Calls) is $44,381 a year and $21 an hour in New York, New York, United States. The average salary range for a Customer Center Representative (Specialized Calls) is between $33,546 and $53,322. On average, a Master's Degree is the highest level of education for a Customer Center Representative (Specialized Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York, New York.

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Job Summary

Description:
  • Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives.
  • Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services.
Customer Center Representative (Specialized Calls) Job Prevalence in New York, New York, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (Specialized Calls) jobs: 114,670

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$51,450
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About New York, New York

New York Cost of Living Score:

Description: The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2018 population of 8,398,748 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 19,979,477 people in its 2018 Metropolitan Statistical...

Customer Center Representative (Specialized Calls) Job Listings for New York, New York

Customer Service Representative
Jul 11
New York, NY, USA
Green Key Resources
Pay: $20/hr Perm: $45k Responsibilities include: · Answer all incoming calls from clients, vendors ... inbound call center · Proficiency in Microsoft Office Suite · Strong verbal and written ...
Contact Center Representative
Jul 3
New York, NY, USA
Ponce Bank
We are seeking a Contact Center Representative to join our team! You will be responsible for ... customer experience. * Receives incoming telephone calls and other communications and develops a ...
Call Center Representative
Jul 16
Warren, United States
Cynet Systems
They will also need to be a highly engaged, positive team player and show a high degree of customer ... Responsibilities Perform outbound calls to designated physician offices. Fluent in the art of cold ...
Bilingual Customer Service Representative
Jul 11
New York, NY, USA
Manhattan Union Benefits Call Center
Westside Manhattan Union is seeking a Customer Service Rep. This is for a temp to perm hire. ... call center environment · High School Diploma (Bachelor's Degree preferred) · Proficiency in ...
CALL CENTER EXPERIENCE WANTED FOR CSR OPENINGS!
Jul 15
Jersey City, NJ, USA
Square3
CALL CENTER EXPERIENCE WANTED FOR CSR OPENINGS!​ Your Duties will Include: * Skilled customer ... Our business to consumer team specializes in reaching the last mile. We go direct to the heart of ...

Salary Recap

The average pay for a Customer Center Representative (Specialized Calls) is $44,381 a year and $21 an hour in New York, New York, United States. The average salary range for a Customer Center Representative (Specialized Calls) is between $33,546 and $53,322. On average, a Master's Degree is the highest level of education for a Customer Center Representative (Specialized Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York, New York.

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Salaries By Location

Customer Center Representative (Specialized Calls)

Salaries By Location

Customer Center Representative (Specialized Calls)
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Similar Job Titles

Customer Center Representative (Specialized Calls)

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Customer Center Representative (Specialized Calls)
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Customer Center Representative (Specialized Calls) Job Listings for New York, New York

Customer Service Representative
Jul 11
New York, NY, USA
Green Key Resources
Pay: $20/hr Perm: $45k Responsibilities include: · Answer all incoming calls from clients, vendors ... inbound call center · Proficiency in Microsoft Office Suite · Strong verbal and written ...
Contact Center Representative
Jul 3
New York, NY, USA
Ponce Bank
We are seeking a Contact Center Representative to join our team! You will be responsible for ... customer experience. * Receives incoming telephone calls and other communications and develops a ...
Explore our most popular jobs
View our most popular salary searches and other resources