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Customer Center Representative (Specialized Calls) Salary
in Chicago, Illinois

$39,652 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: May 19, 2019

Salary Recap

The average pay for a Customer Center Representative (Specialized Calls) is $39,652 a year and $19 an hour in Chicago, Illinois, United States. The average salary range for a Customer Center Representative (Specialized Calls) is between $29,972 and $47,641. On average, a Master's Degree is the highest level of education for a Customer Center Representative (Specialized Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Chicago, Illinois.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives.
  • Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services.
Customer Center Representative (Specialized Calls) Job Prevalence in Chicago, Illinois, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (Specialized Calls) jobs: 114,670

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



Customer Center Representative (Specialized Calls) Job Listings for Chicago, Illinois

Call Center Representative
May 15
Chicago, IL, USA
Studio41 Home Design Showroom
... system, employee, and customer changes. * Daily tracking and monitoring of inbound calls. ... Our talented design associates specialize in kitchen and bath plumbing fixtures, cabinetry ...
Call Center Rep
Mar 12
Northbrook, IL, USA
USA Vein Clinics
... multi-language customer care calls • Accommodates scheduling needs of existing patients ... We are a leading national medical services provider specializing in the treatment of venous ...
Call Center Representative
Apr 9
Chicago, IL, USA
Perma-Seal Basement Systems
This specialized individual accomplishes each and every task by practicing extreme attention to ... Answers calls, sets sales, service, and/or maintenance appointments, and follows up with customers ...
Patient Services Rep - Cancer Center Call Center
May 16
Chicago, United States
Rush University Medical Center
... customers' expectations. Exemplifies the Rush mission, vision and values and acts in accordance ... Answers all telephone calls for multiple practices with the goals of accurately scheduling patients ...
Customer Service/Collection Resolution Representative
Mar 25
Chicago, IL, USA
Mintex Inc
Perform inbound/outbound calls with consumers. * Build and maintain a professional conversation ... Collection/Call Center experience a plus. Skills and Abilities: * Knowledge of the FDCPA is helpful.
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

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Customer Center Representative (Specialized Calls)

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