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Customer Center Representative (General Calls) Salary
in New York-Manhattan, New York

$36,288 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for a Customer Center Representative (General Calls) is $36,288 a year and $17 an hour in New York-Manhattan, New York, United States. The average salary range for a Customer Center Representative (General Calls) is between $31,199 and $43,155. On average, a Bachelor's Degree is the highest level of education for a Customer Center Representative (General Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature.
  • Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products.
Customer Center Representative (General Calls) Job Prevalence in New York-Manhattan, New York, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (General Calls) jobs: 131,774

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Customer Center Representative (General Calls) Job Listings for New York-Manhattan, New York

Seasonal Call Center Representative
Apr 28
Queens, NY, USA
SuperShuttle NY
Answers incoming calls to the customer service team. * Receives customer inquiries and complaints. ... The above statements are intended to describe the general nature and level of work being performed ...
Bilingual Dental Call Center Representative
Mar 20
Ossining, NY, USA
Open Door Family Medical Centers
The Call Center provides assistance with all incoming calls to our centers and supports access for ... customer service projects intended to further engage or provide general education about the ...
Bilingual Customer Service Representative
May 22
Lyndhurst, NJ, USA
Coverall North America
The CSR handles all customer calls and responds promptly to inquiries, concerns or complaints from ... Maintains account distribution logs, Support Center files and Franchise Owner files as required.
Customer Service Representative
May 1
Woodbridge, NJ, USA
Plymouth Rock
Our Customer Care Representatives work in a dynamic service center where professionalism and ... Representatives handle a large volume of inbound calls from our customers, agents, and third ...
Customer Service Phone Representive
May 21
Roslyn Heights, NY, USA
New York Bariatric Group
Job Description We are seeking a Call Center Representative! We are looking for an empathetic ... General administrative duties Qualifications: * Preferred previous experience in healthcare ...
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Customer Center Representative (General Calls)

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