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Customer Center Representative (Complex Calls) Salary
in New York-Manhattan, New York

$50,880 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for a Customer Center Representative (Complex Calls) is $50,880 a year and $24 an hour in New York-Manhattan, New York, United States. The average salary range for a Customer Center Representative (Complex Calls) is between $37,734 and $61,803. On average, a Bachelor's Degree is the highest level of education for a Customer Center Representative (Complex Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position from lower-level Call Center Representatives.
  • Requires higher degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention, and to sell products and services, and may require considerable adaptation in response to the particular customer in order to achieve success.
Customer Center Representative (Complex Calls) Job Prevalence in New York-Manhattan, New York, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (Complex Calls) jobs: 19,125

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



Customer Center Representative (Complex Calls) Job Listings for New York-Manhattan, New York

Entry-Level: Become a Work-At-Home Portuguese-Bilingual Customer Experience Rep
Apr 1
New York, United States
... complex billing scenarios • Product features - assist customers with pay-per-view orders, change ... in to call center databases • Take back-to-back phone calls from DISH internal customers ...
Customer Service Representative - NO Experience Necessary !
Mar 27
Staten Island, NY, USA
RTR Financial Services
As a team member in our Customer Care Center, you will: * Assist the patient by scheduling payment ... Efficiently handle inbound calls on an auto-dialer * Multi-task with the use of relative websites ...
Call Center Representative
May 20
Edison, NJ, USA
Cornerstone Staffing
... Customer Service/Call Center Representative : · Conduct outbound calls to businesses to verify contact information and qualify sponsored offers · Provide businesses with appropriate information ...
Experience Center Representative (Hoboken, NJ)
May 9
Avocado Green Mattress
Experience Center Representative (Hoboken, NJ) * 2 - 5 Years Work Experience * Immediate Start Date ... We're growing fast and working diligently to elevate the art of customer service. The goal of our ...
Entry Level Customer Service & Sales Rep (No Cold Calls)
May 12
New Rochelle, NY, USA
Corporate Concepts
Entry Level Customer Service & Sales Rep (No Cold Calls) Each member of the team at Corporate Concepts is committed to furthering our clients' sales and marketing goals, in turn, WE'RE committed to ...
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Customer Center Representative (Complex Calls)

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