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Call Center Traffic & Scheduling Analyst Salary
in New York-Manhattan, New York

$58,482 (USD)

Average Salary

$28/hr

Average Hourly

$1,228

Average Bonus

Salary Recap

The average pay for a Call Center Traffic & Scheduling Analyst is $58,482 a year and $28 an hour in New York-Manhattan, New York, United States. The average salary range for a Call Center Traffic & Scheduling Analyst is between $43,015 and $71,394. On average, a High School Degree is the highest level of education for a Call Center Traffic & Scheduling Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

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Job Summary

Description:
  • Monitors and analyzes various real-time production performance measurements in call centers.
  • Provides immediate feedback to department supervision and management concerning traffic variances.
  • Determines daily staffing requirements, analyzes call volume trends, and forecasts future requirements to efficiently and profitably staff the call centers.
Call Center Traffic & Scheduling Analyst Job Prevalence in New York-Manhattan, New York, United States

Job family: Operations Research Analysts

Job family population: 106,050

Estimated population of Call Center Traffic & Scheduling Analyst jobs: 1,819

Rate of error: 2.2%

Salary Potential

Estimated salary in 2024:
$67,797
5 Year Change:
16 %

Education

Skills

About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Call Center Traffic & Scheduling Analyst Job Listings for New York-Manhattan, New York

Call Center Agent
May 7
Secaucus, NJ, USA
EmpireCLS Worldwide Chauffeured Services
Experienced CALL CENTER AGENTS needed for our luxury ground transportation company located in ... Strong organizational, problem-solving, and analytical skills; able to manage priorities and ...
Call Center Representative
May 22
Trumbull, CT, USA
Excel Partners Inc.
Call Center Representative Location: Norwalk & Trumbull, CT Pay Rate: $12 /hr Start/End Time: 3:00 ... The schedules are often irregular, though consistent. For example: An employee may be scheduled to ...
Call Center Open House May 22nd, 2019 9AM-4PM
May 16
Edison, NJ, USA
Cornerstone Staffing
... 08884 Schedule your appointment today! Text "OHNL" to (732)251-2244 We are actively seeking ... Call Center Representative · Sales If you or someone that you know is interested in this great ...
Call Center Experience Wanted (Face to Face-CSR) Train For Management!
May 7
Hoboken, NJ, USA
Shared Vision Executives
Call Center Experience Wanted (Face to Face-CSR) Train For Management!​ Not happy in your current ... Be a key person to analyze and understand trends that are linked to sales * Optimize and coordinate ...
Customer Service Representative - Call Center NYC
Apr 9
New York, NY, USA
Select Express and Logistics
... call center. These are the skills you will need to be hired: • You must have ability to project a ... your regular schedule. Applicants with any of the following experience will get IMMEDIATE ...
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Call Center Traffic & Scheduling Analyst

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