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Call Center Traffic & Scheduling Analyst Salary
in Alabama, United States

$45,016 (USD)

Average Salary

$22/hr

Average Hourly

$945

Average Bonus

Last updated: March 18, 2019

Salary Recap

The average pay for a Call Center Traffic & Scheduling Analyst is $45,016 a year and $22 an hour in Alabama, United States. The average salary range for a Call Center Traffic & Scheduling Analyst is between $33,110 and $54,955. On average, a High School Degree is the highest level of education for a Call Center Traffic & Scheduling Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Alabama, United States.

Average Salary Chart

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Job Summary

Description:
  • Monitors and analyzes various real-time production performance measurements in call centers.
  • Provides immediate feedback to department supervision and management concerning traffic variances.
  • Determines daily staffing requirements, analyzes call volume trends, and forecasts future requirements to efficiently and profitably staff the call centers.
Call Center Traffic & Scheduling Analyst Job Prevalence in Alabama, United States

Job family: Operations Research Analysts

Job family population: 106,050

Estimated population of Call Center Traffic & Scheduling Analyst jobs: 1,819

Rate of error: 2.2%

Salary Potential

Estimated salary in 2024:
$52,186
5 Year Change:
16 %

Education

Skills

Call Center Traffic & Scheduling Analyst Job Listings for Alabama, United States

CSR - Inbound Call Center Customer Service Representative $12.50 hour
Feb 25
Opelika, AL, USA
Afni, Inc.
As an Inbound Call Center Customer Service Representative (CSR), you'll help customers choose the ... A full-time schedule, 40 hours per week, with flexible options after training * Fully paid ...
Work From Home - Call Center Rep - No Sales
Feb 21
Huntsville, AL, USA
Alliance Advisors LLC
Training will be scheduled once you have returned the forms back that will be sent to you filled out completely and correctly. Training is paid. How to apply: Please call 800-517-3653 and state your ...
Call Center Representative, need more income? Deliver with Uber Eats
Mar 5
Northport, United States
Uber Eats
It's totally flexible around your schedule, so you never miss out on the important things in your life. * Make good money: You earn by bringing people the food they love from local restaurants
Looking to earn more money as a Call Center Representative ? Drive with Uber!
Feb 1
Malvern, United States
Uber Driver Partners
Flexible schedule: Make your own schedule and earn anytime, day or night. * Getting started is simple: Signing up doesn't take long, and we'll provide support along the way. * Get paid weekly
Contact Center Specialist
Mar 10
Birmingham, AL, USA
EDGARS BAKERY
... call logs produce call reports Education and Experience: high school diploma or equivalent ... skills problem analysis and problem solving customer service orientation organizational skills ...
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