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Call Center Supervisor Salary
in Delaware, United States

$57,773 (USD)

Average Salary

$28/hr

Average Hourly

$3,172

Average Bonus

Salary Recap

The average pay for a Call Center Supervisor is $57,773 a year and $28 an hour in Delaware, United States. The average salary range for a Call Center Supervisor is between $42,199 and $70,705. On average, a Bachelor's Degree is the highest level of education for a Call Center Supervisor. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Delaware, United States.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
  • Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
  • Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.

Salary Potential

Estimated salary in 2023:
$66,975
5 Year Change:
16 %

Education

Skills

Call Center Supervisor Job Listings for Delaware, United States

Marketing /Retail Customer Service Representative
Sep 10
Wilmington, DE, USA
Summit Retail Solutions
... supervisor, general, advertising, writer, graphic, office manager, communications, sales manager ... call center, inventory, photography, bilingual, sports, cashier, clerk, distribution, sales ...
Call Center Alternative - Drive with Uber
Nov 10
Bridgeville, United States
Uber Driver Partners
Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. What you need to ...
Customer Service Representative
Sep 24
Newark, DE, USA
PeopleShare Inc
... call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers. PeopleShare provides equal employment opportunities to all employees and ...
Customer Service Representative
Sep 10
Wilmington, DE, USA
Contemporary Staffing Solutions
We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Mortgage, Call Center & Office, Human ...
Expat Customer Service & Claim Specialist
Oct 13
Wilmington, United States
MetLife
Experience in a Call Center environment is ideal. * Insurance experience is desired. Business Category Worldwide Benefits Operations Number of Openings 1 At MetLife, we're leading the global ...
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