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Call Center Supervisor Salary
in Delaware, United States

$58,650 (USD)

Average Salary

$28/hr

Average Hourly

$3,220

Average Bonus

Salary Recap

The average pay for a Call Center Supervisor is $58,650 a year and $28 an hour in Delaware, United States. The average salary range for a Call Center Supervisor is between $42,840 and $71,778. On average, a Bachelor's Degree is the highest level of education for a Call Center Supervisor. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Delaware, United States.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
  • Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
  • Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.

Salary Potential

Estimated salary in 2024:
$67,992
5 Year Change:
16 %

Education

Skills

Call Center Supervisor Job Listings for Delaware, United States

Call Center Representative-2nd Shift
Jan 3
Middletown, DE, USA
Integrity Staffing
The ideal call center candidate will have a passion for fashion and be able to help customers ... supervisor Our Client Offers: The opportunity to be a part of the start of something big An ...
Call Center Specialist, Annapolis, MD
Jan 8
Seaford, DE, USA
Heavy Hammer
Heavy Hammer Media Solutions 65 Old Solomons Island Road Annapolis, MD 21401 www.heavyhammer.com Call Center Specialist - Entry Level Contact: Vince Williams vwilliams@heavyhammer.com Phone: 410-507 ...
Customer Care Representative
Dec 13
Newark, Delaware, USA
Boulden Brothers
Outstanding communication skills with coworkers, supervisors, clients, vendors and others ... Previous call center experience is helpful but not required. * Ability to pass a pre-employment ...
Call Center Representative
Jan 19
Wilmington, USA
OfficeTeam
OfficeTeam is seeking a Call Center Representative for a client of ours in Wilmington, Delaware! This is a temporary to full-time opportunity. The candidate will be responsible for handling high ...
Customer Service Representative
Jan 17
Newark, DE, USA
PeopleShare Inc
... call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers. PeopleShare provides equal employment opportunities to all employees and ...
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