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Call Center Representative (General Calls) Salary
in Guadalajara, Mexico

MXN 131,117

Average Salary

MXN 63/hr

Average Hourly

MXN 2,281

Average Bonus

Last updated: November 19, 2019

The average pay for a Call Center Representative (General Calls) is MXN 131,117 a year and MXN 63 an hour in Guadalajara, Mexico. The average salary range for a Call Center Representative (General Calls) is between MXN 101,116 and MXN 156,563. On average, a Bachelor's Degree is the highest level of education for a Call Center Representative (General Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Guadalajara, Mexico.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature.
  • Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products.
Estimated salary in 2024:
MXN 164,178
5 Year Change:
25 %
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About Guadalajara, Mexico

Guadalajara Cost of Living Score:

Description: Guadalajara (, Spanish: [ɡwaðalaˈxaɾa] (listen)) is the capital and largest city of the Mexican state of Jalisco, and the seat of the municipality of Guadalajara. The city is in the central region of Jalisco in the Western-Pacific area of Mexico. With a population of 1,460,148 inhabitants, it is Mexico's second most populous municipality. The Guadalajara metropolitan area has a reported population of 5,002,466 inhabitants, making it the second most populous metropolitan area in Mexico, behind Mexico City. The municipality is the second most densely populated in Mexico, the first being Ciudad Nezahualcóyotl in the...

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The average pay for a Call Center Representative (General Calls) is MXN 131,117 a year and MXN 63 an hour in Guadalajara, Mexico. The average salary range for a Call Center Representative (General Calls) is between MXN 101,116 and MXN 156,563. On average, a Bachelor's Degree is the highest level of education for a Call Center Representative (General Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Guadalajara, Mexico.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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