Call Center Representative (Complex Calls) Salary in Maryland, United States
The average pay for a Call Center Representative (Complex Calls) is $45,710 a year and $22 an hour in Maryland, United States.
The average salary range for a Call Center Representative (Complex Calls) is between $33,900 and $55,523.
On average, a Bachelor's Degree is the highest level of education for a Call Center Representative (Complex Calls).
This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Maryland, United States.
Average Salary Chart
Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position from lower-level Call Center Representatives.
Requires higher degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention, and to sell products and services, and may require considerable adaptation in response to the particular customer in order to achieve success.
Estimated salary in 2023:
5 Year Change:
Call Center Representative (Complex Calls) Job Listings for Maryland, United States
Call Center Rep
Columbia, MD, USA
Capital Remodeling, Inc.
Capital Remodeling's callcenter is seeking friendly and outgoing CallCenterReps to help us ... Making outbound calls (both warm and cold calls) * Data entry * Troubleshooting issues * Addressing ...
... center that requires sitting and taking calls for the entire shift, with structured breaks. Being ... You'll receive in-depth classroom training, including side-by-side live call handling and continued ...