Call Center Manager Salary in Maryland, United States
The average pay for a Call Center Manager is $84,696 a year and $41 an hour in Maryland, United States.
The average salary range for a Call Center Manager is between $47,734 and $107,704.
On average, a Bachelor's Degree is the highest level of education for a Call Center Manager.
This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Maryland, United States.
Average Salary Chart
Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.
Estimated salary in 2023:
5 Year Change:
Call Center Manager Job Listings for Maryland, United States
Call Center Supervisor
Bel Air, MD, USA
Basement Waterproofing Nationwide, Inc.
We are seeking a CallCenter Supervisor to join our team! You will be responsible for helping ... and managing the finest professionals we can. Are you up for the challenge? The first 2 employees ...
Day to day Managing the callcenter can be done with someone else and we can use them to help with ... training our people at that time What we have now Our callcenter in Frederick MD, receives calls ...
CallCenter positions - possible temp to hire in Columbia, MD Pay Rate: $11/hr. Very relaxed call ... management style to meet your workforce needs. We uphold the American Staffing Association Code of ...