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Call Center Manager Salary
in Delaware, United States

$83,074 (USD)

Average Salary

$40/hr

Average Hourly

$7,335

Average Bonus

Salary Recap

The average pay for a Call Center Manager is $83,074 a year and $40 an hour in Delaware, United States. The average salary range for a Call Center Manager is between $46,820 and $105,641. On average, a Bachelor's Degree is the highest level of education for a Call Center Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Delaware, United States.

Average Salary Chart

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Job Summary

Description:
  • Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
  • Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.

Salary Potential

Estimated salary in 2024:
$96,306
5 Year Change:
16 %

Education

Skills

Call Center Manager Job Listings for Delaware, United States

Bilingual Customer Service Representative
Jan 17
New Castle, DE, USA
Contemporary Staffing Solutions
We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Mortgage, Call Center & Office, Human ...
Customer Service Representative
Jan 17
Newark, DE, USA
PeopleShare Inc
... call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers. PeopleShare provides equal employment opportunities to all employees and ...
Call Center Representative-2nd Shift
Jan 3
Middletown, DE, USA
Integrity Staffing
The ideal call center candidate will have a passion for fashion and be able to help customers select the perfect dress for the right occasion. Call Center Representatives responsibilities include
Call Center Specialist, Annapolis, MD
Jan 8
Seaford, DE, USA
Heavy Hammer
Heavy Hammer Media Solutions 65 Old Solomons Island Road Annapolis, MD 21401 www.heavyhammer.com Call Center Specialist - Entry Level Contact: Vince Williams vwilliams@heavyhammer.com Phone: 410-507 ...
Call Center Representative
Jan 10
Dover, DE, USA
LogistiCare
The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ...
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