Call Center Manager Salary in Delaware, United States
The average pay for a Call Center Manager is $83,246 a year and $40 an hour in Delaware, United States.
The average salary range for a Call Center Manager is between $46,917 and $105,860.
On average, a Bachelor's Degree is the highest level of education for a Call Center Manager.
This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Delaware, United States.
Average Salary Chart
Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.
Estimated salary in 2023:
5 Year Change:
Call Center Manager Job Listings for Delaware, United States
Service Center Manager
New Castle, DE, USA
Job Summary / Objective Manage all aspects of the service center. Responsible for the delivery of excellent customer service through fast and accurate processing of parts orders, communication, and ...