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Call Center/Customer Service Trainer Salary
in Baltimore, Maryland

$60,516 (USD)

Average Salary

$29/hr

Average Hourly

$1,210

Average Bonus

Last updated: July 16, 2019

Salary Recap

The average pay for a Call Center/Customer Service Trainer is $60,516 a year and $29 an hour in Baltimore, Maryland, United States. The average salary range for a Call Center/Customer Service Trainer is between $44,142 and $74,185. On average, a High School Degree is the highest level of education for a Call Center/Customer Service Trainer. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Baltimore, Maryland.

Average Salary Chart

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Job Summary

Description:
  • Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel.
  • Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees.
Call Center/Customer Service Trainer Job Prevalence in Baltimore, Maryland, United States

Job family: Vocational Education Teachers, Postsecondary

Job family population: 114,020

Estimated population of Call Center/Customer Service Trainer jobs: 4,732

Rate of error: 1.7%

Salary Potential

Estimated salary in 2024:
$70,155
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About Baltimore, Maryland

Baltimore Cost of Living Score:

Description: Baltimore ( BAL-di-MOR (local)) is the most populous municipality in the U.S. state of Maryland. Baltimore was established by the Constitution of Maryland as an independent city in 1729. With a population of 602,495 in 2018, Baltimore is the largest such independent city in the United States. As of 2017, the population of the Baltimore metropolitan area was estimated to be just under 2.802 million, making it the 21st largest metropolitan area in the country. Baltimore is located about 40 miles (60 km) northeast of Washington, D.C., making it a principal city in the Washington-Baltimore combined statistical area...

Call Center/Customer Service Trainer Job Listings for Baltimore, Maryland

Customer Service Representative - Tech Call Center
Jul 2
Herndon, VA, USA
FTI Tech
We are looking for 5 Call Center Customer Service Representatives! FTI Tech was founded in 2013 ... Attend all training seminars Training, Learning, and Development: * You will have a mentor who will ...
Customer Service/Call Center Associate (Fraud/Claims)
Jun 19
Newark, DE, USA
BCforward
Experience is gained through training, following established procedures and guidelines and research ... Job Requirements • Customer service experience(Call Center), demonstrated commitment to providing ...
Customer Service Instructional Designer and Trainer
Jul 10
Cockeysville, MD, USA
ON-3
A women's owned business partner of ON-3 has a need for a contractor with call center, and both e ... training in a call center environment (preferred) or worked in a call center at some point as a CSR ...
Customer Service / Training
Jul 3
Landover, MD, USA
Belmont Executives Inc.
... call center agent, customer service director, customer service sales, field sales representative ... training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant ...
Tech Center - Customer Service Entry Level
Jul 2
Springfield, VA, USA
Select Society Innovations
... clerk, call center agent, customer service director, customer service sales, field sales ... training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant ...

Salary Recap

The average pay for a Call Center/Customer Service Trainer is $60,516 a year and $29 an hour in Baltimore, Maryland, United States. The average salary range for a Call Center/Customer Service Trainer is between $44,142 and $74,185. On average, a High School Degree is the highest level of education for a Call Center/Customer Service Trainer. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Baltimore, Maryland.

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Salaries By Location

Call Center/Customer Service Trainer

Salaries By Location

Call Center/Customer Service Trainer
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Similar Job Titles

Call Center/Customer Service Trainer

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Call Center/Customer Service Trainer Job Listings for Baltimore, Maryland

Customer Service Representative - Tech Call Center
Jul 2
Herndon, VA, USA
FTI Tech
We are looking for 5 Call Center Customer Service Representatives! FTI Tech was founded in 2013 ... Attend all training seminars Training, Learning, and Development: * You will have a mentor who will ...
Customer Service/Call Center Associate (Fraud/Claims)
Jun 19
Newark, DE, USA
BCforward
Experience is gained through training, following established procedures and guidelines and research ... Job Requirements • Customer service experience(Call Center), demonstrated commitment to providing ...
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View our most popular salary searches and other resources