(800) 627 3697 info.eri@erieri.com
Are you working in compensation or HR? See our salary, cost-of-living, and executive pay applications in action. Try our free salary assessor demo.

Banking Customer Service Manager Salary
in New York-Manhattan, New York

$82,703 (USD)

Average Salary

$40/hr

Average Hourly

$3,316

Average Bonus

Salary Recap

The average pay for a Banking Customer Service Manager is $82,703 a year and $40 an hour in New York-Manhattan, New York, United States. The average salary range for a Banking Customer Service Manager is between $58,558 and $102,477. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

Customize:
 
arrow_downward
Scroll for Salary Potential, Education and Skills
arrow_downward

Job Summary

Description:
  • Manages and coordinates subordinate financial Customer Service personnel who explain available financial products and services to customers, assess account problems, investigate and resolve customer complaints, and correct records.
  • Oversees staff who assist customers with savings and checking accounts, Individual Retirement Accounts, Certificates of Deposit, savings bonds, and securities/investments, as well as front desk, ATM, and safe deposit box staff.
  • Analyzes reports of investigative findings and recommends responses to customer complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure resolutions are made correctly.
Banking Customer Service Manager Job Prevalence in New York-Manhattan, New York, United States

Job family: Managers, All Other

Job family population: 430,120

Estimated population of Banking Customer Service Manager jobs: 5,875

Rate of error: 0.6%

Salary Potential

Estimated salary in 2024:
$95,875
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Banking Customer Service Manager Job Listings for New York-Manhattan, New York

Banking Customer Service Manager
May 14
Bronx, NY, USA
Trandon Associates, Inc
Major financial institution is currently seeking a banking customer service manager to join their team. Responsibilities Manages the branch office in order to meet the financial services needs of ...
Customer Service | Entry Level + Midtown!!
May 21
Bronx, NY, USA
Luxe
Customer Service applicants must be able to work full time! The successful applicants will be ... technology, banking, restaurant, assistant, nurse, graphic design, project management ...
Customer Service Sales Representative
May 15
Boonton, NJ, USA
Suttle & King, Inc
... customer service representative, leadership, operations manager, store manager, supervisor ... manager, account executive, office executive, administrative, admin, secretary, finance, banking ...
Customer Service Representative
May 21
Astoria, NY, USA
Event Marketing Firm
... banking,teller,delivery,retail management,hotel management,leadership,entrepreneur,sports,baseball,basketball,football,supervisor,security guard Company Description Our firm was founded by dedicated ...
Bilingual Customer Service Representative
May 21
New York, NY, USA
Global Employment Solutions
Banking Operations NEW YORK BRANCH Multi-task between back office duties and customer service ... Punctuality and an appropriate sense of time commitment and time management skills. * Self ...
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

Salaries By Location

Similar Job Titles

Are you an Employer?

Free Salary Assessor Product Demo
;
Are you an HR Professional?
Try our salary assessor and find out how much you should be paying
Explore our most popular jobs
View our most popular salary searches and other resources