Automatic Updates

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Once an Assessor Series® application is installed, either from the quarterly update DVD or an Internet update, the new automatic update feature will go into effect.

Each time an Assessor Series application is executed, the automatic update program (AssessorUpdate.exe) checks ERI's web servers for updates (if an active Internet connection is available). If an update more recent than the version of the application currently used by the subscriber is found, then the user will be prompted with instructions on how to download and install the update.

In order for the installation portion of the automatic update to be successful, the application to be updated must be manually closed by the user.

If you experience any problems with an automatic update, please contact ERI.

How to Manually Disable the Automatic Update Feature

Each of ERI's software applications has a file called "XXXXXUpdate.exe", where the "XXXXX" is the three or five character abbreviation for the product name.  This file is the auto-update program. The file is located in each application's directory.  If you delete this update file, then the automatic update feature will be disabled.

The default location and names for each update file is as follows:

Salary Assessor®:  c:\eri\erisawin\ERISAUpdate.exe        

Relocation Assessor®:  c:\eri\erirawin\ERIRAUpdate.exe        

Geographic Assessor®:  c:\eri\erigawin\ERIGAUpdate.exe        

Executive Compensation Assessor®:  c:\eri\erixawin\ERIXAUpdate.exe

Nonprofit Comparables AssessorTM: c:\eri\ericca\EriccaUpdate.exe

eDOT:  c:\eri\eDOT\eDOTUpdate.exe        

Please note: If the auto-update program is removed from a product's directory, when the next quarterly update is installed the automatic update feature will again be re-enabled.

ERI Does NOT Recommend Disabling the Automatic Update Feature

Each quarter ERI provides subscribers with robust quarterly updates via DVD and Internet download. We also provide mid-quarter updates when significant developments have been made to our database applications after the quarterly DVDs go to press. Typically, these mid-quarter revisions are posted only once a quarter.

ERI believes that it is critical for subscribers to use the most up-to-date applications available, and ERI does not recommend manually disabling the Automatic Update option.

For organizations with highly restrictive installation protocols, we highly recommend that, in addition to testing the applications made available on the quarterly DVD, those organizations also test and then install the latest Internet updates as they are made available. Once installed, the user will not be prompted for an update again until the next quarterly release or Internet update is posted.