Installation - Network

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Installation Topics

The instructions for installing the Assessor Series® applications and/or ERI's Platform Library® to a shared network drive are identical to that for a PC hard drive.  See Installation - DVD or Installation - Internet.

However, there are some special considerations:

1.   Always install from a user's PC rather than from the actual server.  This will help prevent problems related to the naming of the shared/mapped drive you are installing to.

2.   Always update each quarter from the same user's PC if at all possible.

3.   If you have a subscription for multiple Assessor Series programs, and the quantity of subscriptions for each program is not the same--for example, you have eight subscriptions to the Salary Assessor® software and databases, but only one subscription to the Relocation Assessor® software and databases--you will have multiple license codes.  You must repeat the installation instructions for each of your license codes.

4.   Installing the software to multiple locations may generate application error messages and may also be in violation of the ERI End-User License Agreement.

Examples that might cause errors and that violate the License Agreement:

5.   Maintain the basic recommended paths.  See Install Assessor Series Applications from the DVD using a License Code for the list of recommended directories.  Simply replace "c:\" with your shared network drive information.

     For example, you may want to install ERI's software applications to a shared network drive that has a mapped name of "f:\users\shared\...," then the full installation path for the Salary Assessor software would be "F:\users\shared\eri\SA."

6.   The "Platform Library" desktop icon that points to ERI's Platform Library® will only be auto-created for the PC from which the update or installation takes place.  Therefore, you may need to create this desktop icon for all other users.  From an additional licensed user's PC, make a shortcut icon on the Windows Desktop to eri.exe.  Eri.exe is the executable file for the Platform Library.  It can be found in the platform directory (i.e., "f:\users\shared\eri\eri.exe").

7.   Once you have created a "Platform Library" icon or "Shortcut to eri.exe" for each additional licensed user, you may also have to redirect the buttons for each Assessor Series application on the Platform Library screen.

     The Assessor Series application buttons found on the Platform Library will automatically link to applications installed on a local drive.  If a full version of an application is on a network drive, the button may default to point to the demonstration version of the application found under the "...\eri" directory.  In this case, the shortcut icon will need to be redirected, just like a shortcut icon on the Windows Desktop.

To redirect a button on the Platform Library for an Assessor Series application:

a. Click on the newly created Desktop icon that points to "...\eri\eri.exe" or otherwise run ERI's Platform Library.

b. From the Platform Library screen, right-click on one of the Assessor Series application icons.

c. Note the path at the top of the Information dialog box.  If the path displayed is not the correct path to the latest installed Assessor Series application, click the Search button. Please note:  If the path noted in the Information dialog box points to a file under "...\eri\sub," then it is pointing to a demonstration version as opposed to the fully licensed version of the application.  This is not the correct path if the Assessor Series application has been installed correctly.  See Install Assessor Series Applications from the DVD using a License Code for the list of recommended directories.  If the displayed path is correct, click the Close button and skip to step f.

d. Change the path so that it points to the latest installed executable file for the Assessor Series application.

e. Remove any old or additional copies of the Assessor Series applications and the Platform Library from the network or the PC hard drive.  See Uninstall ERI's Software Products.

f.  Repeat for other licensed users.

8.   In order to bypass a proxy server, from ERI's Platform Library select Internet | Proxy Server Setup (to allow Internet connections), and enter your proxy server information.

9.   In order to install to a network drive, the network software MUST allow long file names (document names with more than eight characters).

10.  Please note: As of April 2007, ERI Assessor Help files are formatted in HTML and may not function properly when installed on a network drive.  If such errors occur, subscribers are advised to install the Assessor software on a local drive in which Help files function correctly.  Alternatively, subscribers should contact ERI for additional options.

See System Requirements for more information.

If your organization/employer has given you limited administrative rights for software installations, you may not be able to download an executable file (*.exe) from a DVD or the Internet. Talk to your MIS or IT department about getting administrative access to download files.