ERI_Logo 02122003 FAQ Printing Question #2

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Frequently Asked Questions

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QUESTION:  The graph lines don't print on the Geographic Assessor®'s line graph (from the "Graphs" tab).  How can I get them to print?

 

This problem is known to affect Windows 2000 and NT users who are trying to print to a black and white printer.

 

First, verify that the printer driver selected for your printer is correct.  (See Check Your Printer Driver.)  You may need to select a different driver or download the latest available driver from the printer manufacturer's web site.

 

Windows 2000 users should go to www.microsoft.com and download and run the update for Windows 2000 Service Pack 3.  This fixes the problem.

 

The problem is not limited to ERI applications.  Many of the printer drivers that are shipped with Windows NT and Windows 2000 have problems with colored lines and text.  Therefore, you may want to test the printer driver by downloading and running the printer utility available from www.pcpav.com/download-index.html.  This printer utility will clearly tell you if colored lines and text are printing properly. 

 

Alternative printing options that will graphically display the data:

 

1.From the Geographic Assessor's "Graphs" tab, choose "Vertical bar" as the graph type and then select File | Print.
2.From the Geographic Assessor's "Two City Comparison" tab, select File | Print, check "Print Graph Comparison" and proceed with printing.
3.Print to a color printer.
4.Use Alt + Print Screen to copy the Line Graph window to the clipboard and then paste it into another application, such as Word for Windows, and print from that application.