FAQ Error Message Question #9
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QUESTION: When I put the latest DVD in my DVD drive the following error message displays: "This is not a valid Win32 application."
Most likely there is a physical problem with either the DVD or the DVD drive.
Check the back of the DVD for scratches. If the DVD is scratched, please and we will send you a replacement.
Also, try running the DVD using a different PC or laptop. If executes successfully, then the problem is with the original computer's DVD drive hardware.