E-mail Account Information
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If the host has existing e-mail account information in Outlook, Outlook Express, or Windows Mail, then the Assessor e-mail will attempt to use that information. In this case, enter your e-mail account information from your e-mail client (not from the Assessor Series application):
If the Assessor e-mail cannot find or access existing account information, then it prompts for account information.
To enter e-mail account information manually from the Assessor Series application, follow these steps on the E-mail Account Information screen:
All Assessor Series applications utilize an e-mail component that is specifically designed for MAPI e-mail, including MAPI clients like Outlook, Outlook Express, or Windows Mail. Customers who use Lotus Notes for their e-mail will most likely experience problems when trying to e-mail from an ERI application.
If for some reason your e-mail software is not MAPI compatible, then you will not be able to use ERI's e-mail feature.
As an alternative to the File | Send an E-mail feature, customers are encouraged to use the Copy-to-Clipboard feature, and/or manually create a screen snapshot, then attach those files to an e-mail created using their default e-mail software.
All Assessor Series applications use the Address Book from the your e-mail client (e.g., Outlook, Outlook Express, or Windows Mail).
Fore more details about sending an e-mailing a report from an Assessor Series application, see E-mail a Report.