ERI_Logo 02122003   Assessor Series Application Shortcut on the Windows Desktop

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Frequently Asked Questions

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Using an Assessor Series® Application Icon on your Windows Desktop

 

Check to see if the icon is pointing to the place where the Assessor Series product is installed.

1.With your mouse, right-click the icon on your Windows Desktop.
2.Select Properties.  Depending on how the shortcut was created, you will see either 2, 3 or 6 tabs.
3.If you see 2 or 3 tabs...
A.Select the Shortcut tab.
B.Make sure the address in the Target: field points to where the Assessor Series application executable file is located (i.e., c:\eri\erisawin\erisawin.exe).  If it does not, type in the appropriate path, or move the current icon to the Recycle Bin and create a new one using the Windows feature to create icons.  (See Windows Help.)
4.If you see 6 tabs...
A.Select the Program tab.
B.Make sure the address in the Cmd: field points to where the Assessor Series application executable file is located (i.e., c:\eri\erisawin\erisawin.exe).  If it does not, type in the appropriate path, or move the current icon to the Recycle Bin and create a new one using the Windows feature to create icons.  (See Windows Help.)
5.Remove all old or extra copies of the Assessor Series application installed to your PC or LAN.  (See Uninstall ERI's Software Products.)

 

If the path displayed is the correct path, then you may not have installed the Assessor Series application properly. See FAQ Installation Question #1 for installation options.